Support
| We know you may have questions regarding your Remote Desktop Software. We take your questions and need for support seriously. It becomes our top priority to get you going and moving in the right direction. Our remote support software team is on hand to answer any questions or provide you with the services to keep your remote desktop software systems on-hand. |  |
For your convenience, we've listed several support categories below. If you still do not have an answer to your question please contact us immediately at 800.582.9337. |
Want to get started using your DoubleVision Pro Remote Desktop Support Features? You must install DoubleVision Pro AND start your 30-day evaluation to generate a new 10-digit installation code BEFORE you can activate your TLA.
Licensing Instructions
Step-by-step instructions on how to license DoubleVision Pro for UNIX/Linux. Activations Are you ready to begin providing remote desktop support? To activate your DoubleVision Pro for UNIX/Linux license, please pick the Operating System that best suits your remote support platform. Note: You must install DoubleVision Pro AND start your 30-day evaluation to generate your new 10-digit installation code BEFORE you can activate your TLA. AIX UNIX operating system environment HPUX UNIX operating system environment Solaris UNIX operating system environment SCO UNIX operating system environment Red Hat Linux operating system environment Upgrades Have you upgraded your remote support operating system environment? DoubleVision Pro is Operating System dependent. To insure you have the latest remote support software version of DoubleVision Pro, select the Operating System environment that best suits your remote support environment. AIX UNIX operating system environment HPUX UNIX operating system environment Solaris UNIX operating system environment SCO UNIX operating system environment Red Hat Linux operating system environment Re-activations Did you forget to re-activate your DoubleVision Pro License? Not to worry, its easy to re-activate your remote support software known as DoubleVision Pro. To get started, select the Remote Support Operating System environment that best suits your needs. AIX UNIX operating system environment HPUX UNIX operating system environment Solaris UNIX operating system environment SCO UNIX operating system environment Red Hat Linux operating system environment If you need additional support you will need to log into our Online Support Center. Click here to begin. For all your remote desktop support and remote access questions for DoubleVision Pro please log into the ,Online Support Center. Through the Online Support Center you will be able to open support tickets and browse through our various Frequently Asked Questions. Click here to begin. Sometimes Virtual Support is simply not enough, that's why Tridia has taken time to create various remote support / remote access materials for DoubleVision Pro. We have outlined information that our customers have asked for including a DoubleVision Pro user guide and Frequently Asked Questions.
DoubleVision Pro Installation Instructions DoubleVision Pro Quickstart UNIX/Linux Reference Guide (PDF) CD-ROM Instructions FAQs Support Bulletin – Red Hat Kernels Supported |
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