Your Challenges
Frustrated Users
Are your users frustrated with how long it takes to resolve support UNIX or Linux server and application issues?
Users Not Logging Off
Need to be able to remotely log off a user after they have gone home so the end-of-day processing can complete?
Zombie Processes
Are zombie processes preventing your users from logging in or running an application?
Training Users
Do you need to train multiple users in multiple locations quickly and inexpensively?
After Hours Maintenance
Are you stuck at the office waiting for system maintenance tasks to complete successfully so you can go home?
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Our Solution
Remote Control UNIX and Linux TTY Sessions
With DoubleVision Pro you can take control of any ssh, telnet, terminal, and console session. Quickly see the problem, take control of your user's keyboard and fix it right away.
Log Off Users Remotely
DoubleVision Pro allows you to see all the users logged into the server. Select the user you need to log off, view their session and exit them out of the application as if you were at their desk. No processes to kill and no corrupted databases.
Reconnect to Zombie Processes
DoubleVision Pro allows you to reconnect to zombie processes and pick up where you left off. This eliminates the risk with blindly killing zombie processes.
Train Multiple Users At Once
DoubleVision Pro allows remote users to connect to your system and view you allowing you to train multiple users simultaneously.
Remotely Monitor Your Servers
Use DoubleVision Pro to monitor those long running processes like database rebuilds or end-of-day processing. Start the process and leave. Use DoubleVision Pro to keep an eye on the process from anywhere.
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Your Benefits
Save Time and Money
Save time and money by avoiding unnecessary on-site travel.
Greatly Improve User Satisfaction
Greatly improve user satisfaction by solving problems faster.
Eliminate Costly Downtime
Eliminate costly downtime by solving problems before they become critical.
Improve Support Tech Efficiency
Improve support tech efficiency by solving more cases, faster.
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