Tridia Corporation Lands AT&T Canada With Cross-Platofrm Remote Administration And Support
Telecom giant chooses DoubleVision Pro to remotely support more than 5,000 desktops

ATLANTA | APRIL 1, 2003 | Tridia Corporation (www.tridia.com), a global provider of multiplatform, Internet safe remote administration and support software to administrators that require maximum network and system availability, today announced that AT&T Canada has contracted with Tridia Corporation for more than 5,000 licenses of its DoubleVision Pro. DoubleVision Pro is affordable yet powerful cross-platform remote administration and support software that AT&T Canada will use to remotely support more than 5,000 desktops.

AT&T Canada chose DoubleVision Pro because of its sprint through AT&T Canada's software evaluations and Tridia's excellent reputation. Much like a growing number of companies from around the globe, desktop applications have become mission critical at AT&T Canada. This powerful perspective drove its strategic plan to implement remote connectivity tools like DoubleVision Pro. "When your supporting an enterprise that is as large and dispersed as ours, it's extremely important that staff be able to "take over" and manage personal computers or fileservers from the help desk," says Ken Bell, senior business analyst, desktop support at AT&T Canada. "Tridia's remote "take over" capabilities makes our life much easier. It's much more efficient for us to "DoubleVision" trouble than it is to dispatch technicians."

Tridia's remote administration and support products provide an affordable solution to information technology's (IT) critical need for real time tools that provide a clearer understanding of what's happening on distributed systems. With Tridia's DoubleVision products, IT can quickly turn downtime into uptime.

DoubleVision Pro supercharges remote administration and support of any combination of Microsoft Windows, UNIX and Linux desktops or servers. DoubleVision Pro equips network administrators with a cross-platform set of capabilities that include: file transfers, centralized access control, a graphical user interface, SSL-compatible encryption, MS Windows NT user authentication with centralized access control, a silent install, UNIX/Linux Terminal and Telnet remote control, Windows remote control, VNC compatibility, dial-up, network, and Internet access.

For more information on DoubleVision Pro, visit the Tridia Corporation Web site at www.tridia.com or Telephone: 770-428-5000.

About Tridia Corporation
Tridia Corporation products turn downtime into uptime. Tridia is a global provider of cross-platform remote administration and support software to administrators that require maximum network and system availability. For more than 15 years, Tridia has been a leading developer of remote administration and support technologies for Unix, and now applies this experience to Microsoft Windows and Linux applications. Tridia's DoubleVision family of products leverages an extensive knowledge of encryption and data communications to maximize its remote control functionality and value to IT. Founded in 1987, Tridia Corporation is a privately owned, Atlanta-based software development company.
Tridia, TridiaVNC, DoubleVision, DoubleVision Pro, DoubleVision/Win, and DoubleVision/Term are trademarks of Tridia Corporation. All other referenced product names are trademarks of their respective companies.

Media Contact: Doug Kilarski, ASPEN Business Development, Telephone: 770-972-4117, E-Mail: aspenbd@attbi.com and doug@aspenbd.com.

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